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The client from Chennai has lost data from its non-detected hard d


Goal

To recover software backup files from the non-detected hard drive


Approach

Created a clone of the client’s hard drive


Result

Recovered all the required data from the hard drive


DATA RECOVERY FROM A NON-DETECTED HDD

A client had lost data from its undetectable SATA hard drive, which has the model number HD080HJ and serial number S08EJ1LYA40455.

The client required the D Drive data and software backup files. The client did not try to recover the inaccessible data on its own and had not contacted any other service provider before reaching out to Stellar Data Recovery.

STELLAR DATA RECOVERY – CHENNAI
The Stellar Data Recovery – Chennai team found weak head and non-readable sectors in the client’s hard drive. The technical team concluded that this was a sheer case of logical and physical failure.

At the outset, the team created a clone of the hard drive by using stellar’s proprietary software. The hard drive had no damaged part, so they did not perform any spare parts replacement.

The team recovered 70–80 % of the data. The machine could not retrieve complete data owing to the weak head and non-readable sectors; luckily, those bad sectors did not affect much in the data area.

The team faced the challenge in reading the sectors due to the weak head. After creating the clone, the team scanned the drive and checked the recovered data. All the crucial data was working fine.

The client verified the recovered data through a remote session and found that everything was working fine.

CONTACT US

Stellar Information Technology Pvt. Ltd.
No.476/H1, 7th Floor,
Temple Tower, 672, Anna Salai, Nandanam
Chennai-600 035

Speak to Our Experts
92051 80480