SUCCESSFUL RECOVERY OF DATA FROM DEFECTIVE HARD DRIVE
Chennai-based shipbuilding company that operates two shipyards one at Kattupalli, Chennai and the other at Hazira, Gujarat. The shipyard located in Chennai lost its important data stored on a defective hard disk drive.
The Western Digital SATA HDD has the model number WD5000LPVT-60G33T0, serial number WX21A63P3765, and the storage capacity of 500 Gigabytes.
The company used the hard drive in a Windows 7 computer to store important files including DOCX, XLS, PST, PDF, and image files.
According to the client, the hard disk drive began to behave oddly and was at times detected in the system, otherwise stayed inaccessible. Whenever the storage drive was detected, the client faced trouble copying data from the hard disk drive to an external backup, as it stopped responding during the data transfer process.
The company required all the date from the defective hard disk drive; therefore, decided to send an executive with the defective medium to Stellar Data Recovery – Chennai branch for recovering inaccessible data.
STELLAR ACCEPTED THE CHALLENGE
We, Stellar Data Recovery Chennai unit, received the defective hard drive from the client. The drive was then sent to our data recovery specialist for diagnosis.
The specialist analyzed the drive on a testing computer and found that the drive has some bad sectors and is low on health.
The technician used Stellar’s proprietary data recovery software to create an image of the entire hard disk, which took some days to complete. The completed image file has the accessible partition with the important data.
Using the disk-image file, the specialist performed the defective hard drive recovery task successfully. All the required data was checked and was found to be in the utile state.
The client was requested to pay a visit to the centre for confirming the successful recovery and was shared with the screenshot of the directory list for scrutiny.
The client visited our Chennai branch for verification and checked all the important data in satisfactory working condition. The client was very happy to get back all the data and was overwhelmed with gratitude for Stellar’s services & process.