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Client

Harish

About Client

The Chennai based entrepreneur, unable to access the drive and copy the data


Goal

To recover his photos and documents from the bad sectors on hard drive


Approach

He approached Stellar Data Recovery Service Centre – Chennai to recover data from bad sectors on hard drive


Result

Stellar Data Recovery efficiently recovers all the client’s photo and documents from the hard drive having bad sectors.


STELLAR EFFICIENTLY RECOVERS DATA FROM THE HARD DRIVE HAVING BAD SECTORS

Harish, based out of Chennai, the capital city of the Southern state of Tamil Nadu. Mr. Harish used to save all his data on a SATA hard drive (Model No.: ST3500820AS and a Serial no: 5QM206ZA). One fine day all of sudden without any warning his drive become undetectable.

BAD SECTORS DATA RECOVERY

This 500GB hard drive contains a large chunk of his critical data. Due to this incidence, he was unable to access his drive. All the priceless photos and important documents were lost.

Since the data was very critical. So, he needed immediate bad sectors data recovery assistance for the same.

HOW THE CLIENT DEALT WITH THE ISSUE

In the first attempt, client unplugged the drive from the current system. Then he connected it to another system. But, eventually, the result was not in his favor.

Moving forward, since he was not well-versed with technical Knowledge. The client decided to seek professional assistance. Initially, he thought to use the software. But he dropped the option and chose Service as a final resort.

Fortunately, he found Stellar Data Recovery. Since our Chennai service center was near to him so directly came to meet us. He gave complete details about the issue.

The executive heeded to customer’s scenario and asked him to hand over the Drive for evaluation. The Client has submitted the hard drive. We found that the hard drive had bad sectors. Because of this, he was unable to access the data on the hard drive.

The experts performed a detailed analysis completely and assured him of the recovery.

In the end, upon receiving his green signal, we undertook further recovery steps.

STELLAR DATA RECOVERY STEPS IN FOR HELP

To recover the inaccessible photos and documents from the hard drive, our data recovery team followed the following process

  • Firstly, they created an image of the affected drive.
  • Secondly, they scanned the image file.
  • Third, they attempted to recover the data.

At first, they failed as some partitions were not opening. But later, they succeeded in recovery. All thanks to Deep Scan Mode, which comprehensively scans and recovers corrupted partition.

FEEDBACK AFTER RECOVERING PRECIOUS PHOTOS AND IMPORTANT DOCUMENTS

To verify the successful recovery, the client came to our service center and checked all the data. He was happy with our efforts and quality services.

CONTACT US

Stellar Information Technology Pvt. Ltd.
No.476/H1, 7th Floor,
Temple Tower, 672, Anna Salai, Nandanam
Chennai-600 035

Speak to Our Experts
044 2433 6727