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Client

Private Limited Company

About Client

A manufacturer, supplier, and exporter of trucks, loaders, pavers, & planers.


Goal

To recover data from encrypted and not detected SSD.


Approach

Contacted Stellar Data Recovery—Chennai branch via phone.


Result

Successfully recovered all the lost data including the MS Word and Excel files from the SSD


DATA RECOVERED FORM ENCRYPTED AND NOT DETECTED SSD

Chennai-based Private Limited Company had lost their data stored on Solid State Drive (SSD). The SSD is encrypted and it is not detected by the Laptop.

The SATA type SSD has the model number LCS-256L96 and the serial number TW-03YYV3-55085-4CN-4141-A02.

The client used to create, process, and save all the essential files on the Laptop’s SDD. The client was expecting to recover their MS Word and MS Excel files.

APPROACH TAKEN BY THE CLIENT
The client did not try to recover the data from encrypted SSD and not spoken to any other data recovery service provider. Instead, the client contacted Stellar Data Recovery – Chennai branch to inquire about the recovery possibility and charges.

After being satisfied with Stellar’s goodwill, policies, and processes, the client sent the not detected SSD and encrypted SSD and requested to carry out the data recovery task.

EXTRAORDINARY DATA RECOVERY BY STELLAR
Backed with modern proprietary tools and state-of-the-art infrastructure, Stellar Data Recovery had started the process of recovering data from SSD.

On initial analysis, our data recovery Professional found that the SSD was not detecting and had issues in the drive’s sectors. The expert made a clone of the SSD using proprietary tools and was successful in recovering data from encrypted SSD.

After the recovery process, the data recovery expert verified the file system, opened some essential files using the provided password to decrypt the files, and found it to be working fine. We updated the recovery success to the client.

CLIENT’S FEEDBACK
The client verified the data through the remote session and found that everything was working fine. The client was delighted to get back the lost data from Stellar.

CONTACT US

Stellar Information Technology Pvt. Ltd.
No.476/H1, 7th Floor,
Temple Tower, 672, Anna Salai, Nandanam
Chennai-600 035

Speak to Our Experts
92051 80480